Commercial models built for real programmes.
Five ways CRMPRACTICE engages — chosen to fit your risk profile, speed to value and internal delivery capacity.
Discovery & Assessment
A Principal Architect leads a diagnostic on org health, data, use cases and target outcomes — delivering a de-risked roadmap and business case.
- Board-ready business case required
- Legacy org needs a modernisation plan
- Agentforce or Data Cloud investment decision pending
Implementation
Agile pods with an embedded Principal Architect deliver a defined phase — cloud rollout, Agentforce agent, Data Cloud foundation or industry programme.
- Signed-off blueprint and success metrics
- Time-boxed cutover with hypercare
- Reusable accelerators to compress delivery
Managed Services
Post go-live evolution — enhancements, release management, eval upkeep and quarterly value reviews with a named pod.
- Continuous evolution after go-live
- Prompt / model evals and drift monitoring
- Predictable spend with SLA-backed response
Embedded Experts
Certified architects, developers and Agentforce specialists embedded into your team under your delivery leadership.
- In-flight programme needs senior capacity
- Vendor-neutral technical leadership required
- Specialist skills (Agentforce, Data Cloud, MuleSoft)
Agentforce Readiness Sprint
Diagnostic + reference agent + evals + governance model — enough to move from POC to a production-ready plan for your first Agentforce use case.
- Agentforce pilots have stalled
- Board needs an ROI-backed rollout plan
- Data Cloud grounding pattern is undefined
Not sure which model fits?
A 30-minute conversation with a Principal Architect will tell you.
Book a call