Resources

Blueprints. Checklists. Playbooks.

Practical resources for Salesforce, Agentforce and Data Cloud leaders — built from real programmes, not brochures.

ChecklistAvailable on request

Agentforce Readiness Checklist

20 questions covering use cases, data grounding, guardrails, evals and ROI model before you commit.

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BlueprintAvailable on request

Data Cloud Reference Architecture

Ingestion patterns, identity resolution, calculated insights and activation topology for a real deployment.

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DatasheetAvailable on request

CPQ+ → RLM Migration Playbook

Discovery, data-mapping and phased cutover approach for moving legacy Revenue Cloud onto RLM.

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BlueprintAvailable on request

Service Cloud + Agentforce Reference Design

Voice, chat and messaging routing with Service Agent deflection patterns and Unified Knowledge grounding.

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ChecklistAvailable on request

Marketing Cloud Growth Migration Checklist

Decision criteria and phasing for moving from MC Engagement / Pardot to Marketing Cloud Growth on Data Cloud.

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DatasheetAvailable on request

MuleSoft Centre for Enablement Starter

Governance model, reuse metrics and API catalogue for a functioning C4E in 90 days.

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WebinarAvailable on request

From Agentforce POC to Production

60-minute deep dive on reasoning design, Data Cloud grounding, evals and change enablement.

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WebinarAvailable on request

Zero-Copy Data Cloud on Snowflake & Databricks

Live walkthrough of federation patterns, FinOps guardrails and activation into Agentforce.

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