Compose an integration fabric your agents can trust.
We use Anypoint Platform, MuleSoft Composer and MuleSoft RPA to unlock legacy systems and feed clean, governed data into Salesforce and Data Cloud.
What Salesforce offers on MuleSoft.
MuleSoft is Salesforce's integration and automation platform. Anypoint Platform covers API design, runtime, Exchange and API Governance; Flex Gateway provides runtime-agnostic API management; MuleSoft Composer offers no-code automation; and MuleSoft RPA delivers attended and unattended bots for legacy systems — with MuleSoft AI for intelligent integrations.
What we hear from MuleSoft leaders.
- 01Point-to-point integrations are proliferating and every Agentforce action needs a governed API layer.
- 02No Centre for Enablement, so API reuse is low and every new project rebuilds the same connectors.
- 03Legacy SOAP, mainframe and file feeds block Data Cloud ingest and clean grounding for AI.
Where MuleSoft programmes get stuck.
Point-to-point integrations proliferate outside the API-led model.
No Centre for Enablement (C4E), so reuse of APIs and assets stays low.
Composer and RPA are underused for business-team automation.
Legacy SOAP, mainframe and file-based systems block AI grounding and Data Cloud ingest.
Where we automate MuleSoft — end to end.
Every engagement targets a specific set of automation and AI plays, scoped so value shows up in weeks — not quarters.
API-led integration factory
System, process and experience APIs with reuse tracked in Anypoint Exchange.
Composer & no-code automation
Business-team automations across Salesforce, Workday, NetSuite and more.
RPA for legacy systems
Attended and unattended bots for green-screen and desktop legacy tools.
Event-driven & AI integrations
Async, event-mesh and MuleSoft AI intelligent connectors for Agentforce actions.
What we deliver on MuleSoft
Anypoint Platform
API design, runtime and Exchange with API Governance.
Composer & Automation
No-code automation for business teams.
Flex Gateway
Runtime-agnostic API management.
MuleSoft RPA
Attended and unattended bots for legacy systems.
Reusable assets we bring to your MuleSoft programme.
Battle-tested blueprints, reference builds and diagnostics that compress discovery and de-risk delivery from day one.
Centre for Enablement Starter
Governance, reuse metrics, API catalogue and enablement content for a functioning C4E.
API-Led Accelerator Library
Reference system, process and experience APIs for CRM, ERP, HCM and payments.
AI Actions Gateway
Flex Gateway + MuleSoft AI pattern to expose safe, governed actions to Agentforce.
Systems we routinely wire into MuleSoft.
MuleSoft-led API architecture with reference connectors and reusable patterns across the systems your teams already rely on.
Which edition fits.
Anypoint Platform
Sized on vCores (runtime capacity) and API calls; Titanium adds Flex Gateway and API Governance.
MuleSoft Composer & RPA
Composer sized on flow runs; RPA sized on bot count (attended / unattended).
Legacy → target state.
- 01TIBCO / webMethods / IBM ESB → Anypoint API-led modernisation.
- 02Boomi / Informatica → MuleSoft Composer / Anypoint depending on business fit.
- 03Legacy RPA (UiPath, Automation Anywhere) → MuleSoft RPA where consolidation makes sense.
A four-stage delivery model.
See the full methodology for artefacts, cadences and governance at each stage.
Discover
Two-week diagnostic on your MuleSoft landscape, org health and target outcomes.
Design
Reference architecture, data model and phased roadmap signed by a Principal Architect.
Deliver
Agile pods with embedded architects, hypercare and change enablement built in.
Evolve
Managed services, evals and quarterly value reviews to compound the return.
Where MuleSoft moves the P&L.
We frame every MuleSoft programme against three impact vectors — so the business case survives beyond go-live.
- Revenue
3.6x faster integrations
Faster cycles, higher conversion and more productive teams operating on MuleSoft.
- Cost to serve
60% reuse of assets
Automation, AI deflection and consolidation of overlapping tools and processes.
- Time to value
40% cost of change reduced
Fixed-price discovery, reusable accelerators and Principal Architect leadership from day one.
How CRMPRACTICE engages
Every engagement starts with a fixed-price discovery — a Principal Architect leads a 2-week diagnostic and delivers a de-risked roadmap before any build begins. See engagement models for commercial options.
- 01API strategy & Centre for Enablement
- 02Anypoint implementation
- 03Integration modernisation
- 04RPA & Composer rollout
Model the MuleSoft business case.
Model integration reuse, API productivity and legacy retirement.
Risk reflects change-management complexity, integration surface and AI governance load — CRMPRACTICE accelerators reduce this on delivery.
- Reuse rate is measured on new-build catalogue.
- Excludes revenue enabled by new APIs.
Directional model for early business cases. CRMPRACTICE will validate with your data during discovery.
Ready to accelerate your MuleSoft programme?
Speak with a Principal Architect about your roadmap, current state and success metrics.
Book a consultation